Terms of service

Terms of Service

Last updated: June 2026

1. About Us

This website is operated by eAliens "fullspectrum-cameras.com", a UK-based business. By visiting our site and purchasing from us, you agree to the following terms and conditions.

2. Products

All products — including full-spectrum and infrared converted cameras, lenses, filters and accessories — are described as accurately as possible. Colours and appearances may vary slightly due to monitor settings and photography conditions. We reserve the right to limit sales to any person, geographic region, or jurisdiction.

3. Pricing

All prices are displayed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice. Orders are charged at the price displayed at the time of purchase.

4. Orders & Payment

By placing an order you confirm that you are authorised to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including where pricing errors have occurred.

5. Shipping

Orders are dispatched by Royal Mail Tracked 24 (First Class). Delivery times are estimates and not guaranteed, particularly around public holidays. Risk of loss passes to you upon delivery.

6. Returns & Warranty

Our full returns and warranty policy is available at fullspectrum-cameras.com/pages/returns-warranties. In summary: we offer 30-day no-quibble free returns on all items, and a 12-month warranty on refurbished items.

7. Your Consumer Rights

Nothing in these terms affects your statutory rights under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 (distance selling).

8. Limitation of Liability

To the fullest extent permitted by law, eAliens shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Intellectual Property

All content on this website — including text, images, and product descriptions — is the property of eAliens and may not be reproduced without written permission.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the site following any changes constitutes acceptance of the new terms.

12. Contact

For any queries, please contact us through the store at fullspectrum-cameras.com.